Privacy Policy

Who we are and scope

This policy describes the information practices of TRIIBU Marketing LLC, doing business as TRIIBU Marketing, for triibumarketing.com, our bilingual English/Spanish marketing site. We are based in San Jose, California, USA. Contact us at hello@triibumarketing.com.

This policy is intended to meet the California Online Privacy Protection Act (CalOPPA), which applies to this site. The effective date is November 11, 2026.

Information we collect

The contact form is the site’s only data collection point. It collects the following information:

• Name (2–100 characters).
• Business or company name (2–100 characters).
• Email address.
• Phone number (7–20 characters).
• Optional message (up to 1,000 characters).
• A hidden honeypot field, invisible to ordinary visitors, used only to detect and silently discard automated bot or spam submissions.

How we use information and contact you

We use submitted contact information and messages to respond to and follow up on your inquiry. Form input is revalidated on our server; the hidden honeypot helps detect automated spam.

By submitting the form, you expressly consent to TRIIBU Marketing LLC contacting you at the email address and phone number you provide, by email, phone call, or text message, about your submitted inquiry. This consent concerns inquiry follow-up; it is not consent to unrelated promotional calls or texts. You may ask us to stop contacting you or change your preferred contact channel by emailing hello@triibumarketing.com.

We do not currently send bulk marketing email from this form. Our replies concern the inquiry you submitted.

How information is processed and shared

The form sends your submission to our own server endpoint, /api/contact, which revalidates the information. Only when our CRM integration is configured does the server forward your submitted name, business name, email address, phone number, and message to GoHighLevel, a third-party customer relationship management platform, through services.leadconnectorhq.com. This creates a contact record so our team can respond to and follow up on your inquiry. That is the only purpose of this sharing.

If the CRM integration is not configured, the submission is not forwarded anywhere after processing by our own endpoint (demo mode). Vercel hosts the site and technically transmits and processes site traffic and form submissions in the ordinary course of providing hosting, including in demo mode.

We do not sell personal information or share it for advertising or cross-context behavioral advertising, and have never done so. The site contains no analytics scripts, advertising or tracking pixels, or third-party tracking. Fonts are self-hosted at build time; your browser does not contact Google’s font servers to load them, and font loading does not share information with Google.

Cookies and language storage

The site sets no cookies of any kind. When you use the language switcher, the site stores a single localStorage item, triibu-locale, containing only en or es to remember your display language between visits. This is not a cookie and is not used for tracking or identification. The navigation language switcher is the available preference control; there is no cookie preferences panel.

Data retention

When the CRM integration is configured, submitted inquiries are retained in GoHighLevel for as long as reasonably needed to respond to the inquiry and maintain business records. There is currently no fixed automatic deletion schedule. You may request deletion using the contact process below.

Your choices and voluntary privacy commitments

TRIIBU Marketing LLC does not meet the applicability thresholds of the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA). The access, deletion, and opt-out commitments below are offered voluntarily; they are not rights that CCPA/CPRA legally requires us to provide in these circumstances.

You may email hello@triibumarketing.com to request access to the personal information you submitted, correction or updating of that information, deletion, or an opt-out of any sale of your personal information. We choose to honor these requests. We do not sell personal information or share it for advertising purposes, so no such activity currently needs to be stopped.

Describe the request and identify the inquiry it concerns. Do not include sensitive information that is unnecessary for the request. We may need enough information to verify that the request concerns your information before providing access or making changes. There are no user accounts, logins, or passwords on the site; requests to review or change submitted information are handled by email.

Children’s privacy

The site is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has submitted information, email hello@triibumarketing.com to request its removal.

Do-Not-Track signals

The site does not track visitors and does not change its behavior in response to browser Do-Not-Track signals. No third-party tracking exists on the site.

Security

The measures in place are server-side revalidation of all form input, the hidden spam honeypot, and standard HTTPS transport through Vercel’s hosting platform. These measures do not guarantee absolute security.

Changes to this policy

Any revisions will be reflected in this policy with an updated effective date. Review this page for changes to our information practices.

Privacy questions and requests

For privacy questions or requests to access, correct, update, or delete submitted information, or to exercise our voluntary opt-out commitment, email hello@triibumarketing.com. TRIIBU Marketing LLC is based in San Jose, California, USA.